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LEGAL AGREEMENT

TERMS OF SERVICE

Please read these legal terms carefully before accessing or using our services. Last updated: June 20, 2026

Table of Contents

Last Updated: 20 June 2026

AGREEMENT TO OUR LEGAL TERMS

We are BIOMECH STUDIO LTD ("Biomech Studio", "Company", "we", "us", or "our"), a company incorporated and registered in England and Wales under company number 17285580.

We operate the website www.biomechstudio.com (the "Site"), together with any related products, services, software, digital deliverables, custom designs, manufacturing support services, and other offerings that refer or link to these Legal Terms (collectively, the "Services").

Biomech Studio specializes in orthopedic CAD design, biomechanical engineering, digital development, prototyping, manufacturing support, custom orthotic solutions, shoe last development, splint design, and related biomechanical products and services.

These Legal Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you"), and BIOMECH STUDIO LTD concerning your access to and use of the Services.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Legal Terms.

IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

1. OUR SERVICES

Biomech Studio provides professional orthopedic CAD design, biomechanical engineering, digital development, prototyping, manufacturing support, consulting services, and related products and services.

Our Services may include, but are not limited to:

  • Custom orthopedic insole design
  • Orthopedic shoe last development
  • Splint and orthosis design
  • Biomechanical analysis support
  • CAD/CAM development
  • Digital manufacturing preparation
  • Custom prototypes
  • 3D printed products
  • Physical orthopedic products
  • Related engineering and consulting services

The Services are primarily intended for businesses, professionals, clinics, healthcare practitioners, manufacturers, and organizations. Certain products or services may also be made available to individual consumers where permitted by applicable law.

Persons accessing the Services from outside the United Kingdom do so at their own initiative and are responsible for compliance with applicable local laws and regulations.

2. INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property

Unless otherwise stated, the Services and all associated content are the exclusive property of BIOMECH STUDIO LTD. This includes, without limitation:

  • Website content
  • CAD templates
  • Design methodologies
  • Engineering processes
  • Software tools
  • Workflows
  • Databases
  • Graphics
  • Logos
  • Branding
  • Text
  • Documentation
  • Technical resources

All intellectual property rights are protected under applicable copyright, trademark, and intellectual property laws.

Limited Licence

Subject to compliance with these Legal Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for lawful business or personal purposes.

Except as expressly permitted, no part of the Services may be copied, reproduced, distributed, modified, reverse-engineered, or commercially exploited without our prior written consent.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

  • All information provided by you is accurate and complete.
  • You possess the legal authority to enter into these Legal Terms.
  • You will comply with all applicable laws and regulations.
  • You will not use the Services for unlawful, fraudulent, or unauthorized purposes.
  • You possess all necessary rights to submit any files, scans, measurements, specifications, data, or materials provided to us.
  • Any patient-related information submitted has been lawfully collected and shared with appropriate permissions.
  • You are not subject to any UK, US, or EU economic sanctions, and receiving BIOMECH STUDIO LTD's technical data or physical deliverables does not violate applicable export control laws.
  • Clients are responsible for ensuring that use of delivered files, technical data, software, or products complies with applicable export control and trade sanction laws.

If any information you provide becomes inaccurate, you agree to promptly update such information.

4. USER REGISTRATION

Certain Services may require account registration.

You agree to:

  • Maintain accurate registration information.
  • Keep login credentials confidential.
  • Accept responsibility for activities occurring under your account.
  • Notify us immediately of any unauthorized access or security breach.

We reserve the right to suspend, restrict, or terminate accounts that violate these Legal Terms.

5. PRODUCTS

Products and services offered by Biomech Studio may include digital deliverables, CAD files, prototypes, custom-engineered devices, manufactured products, and related services. Future offerings may include custom manufactured orthopedic products and 3D printed devices.

All products and services are subject to availability.

We reserve the right to modify specifications, improve designs, discontinue products, change service offerings, or update technical requirements without prior notice.

Images, renderings, visualizations, and prototypes displayed on the Site are intended for illustrative purposes and may differ from final products.

6. PURCHASES AND PAYMENT

Payment methods available for a particular order will be communicated during the quotation, invoicing, ordering, or checkout process. We may accept payment through bank transfer, electronic payment services, online payment processors, card payments, or other payment methods made available by Biomech Studio from time to time.

You agree to:

  • Provide accurate billing information.
  • Pay all applicable fees and charges.
  • Maintain valid payment information.
  • Pay invoices according to agreed payment terms.

All payments shall be made in the currency specified on the relevant quotation, invoice, order confirmation, or checkout page.

We reserve the right to correct pricing errors, inaccuracies, or omissions prior to accepting an order. Failure to make payment may result in suspension, cancellation, withholding of deliverables, or termination of Services.

7. REFUNDS POLICY

Due to the custom, personalized, and engineering-based nature of our services and products, orders may not be cancelled or refunded once design work, engineering development, CAD modeling, manufacturing preparation, production, or fulfillment has commenced.

Clients are encouraged to carefully review all project requirements, measurements, scans, specifications, and quotations before confirming an order. If a project has not yet entered the design, development, production, or fulfillment stage, Biomech Studio may, at its sole discretion, approve a partial or full refund.

Where an issue is determined to have resulted directly from an error by Biomech Studio, we will make reasonable efforts to correct, revise, repair, replace, or otherwise remedy the affected deliverable or product where appropriate.

For our full cancellation terms, revision policy, fair use guidelines, and detailed refund conditions, please refer to our dedicated Refund Policy.

8. PROHIBITED ACTIVITIES

You agree not to:

  • Use the Services for unlawful purposes.
  • Misrepresent your identity or authority.
  • Interfere with the operation or security of the Services.
  • Attempt unauthorized access to systems or accounts.
  • Upload malicious software or harmful code.
  • Scrape, copy, harvest, or systematically collect data from the Services.
  • Circumvent security measures.
  • Use the Services to infringe intellectual property rights.
  • Harass, abuse, threaten, or harm others.
  • Submit fraudulent information, measurements, specifications, or files.

Violation of this section may result in immediate suspension or termination of access to the Services.

9. USER GENERATED CONTRIBUTIONS

Clients may submit scans, measurements, CAD references, design specifications, reviews, comments, images, documents, patient-related information, or other materials in connection with the Services ("Client Materials").

You represent and warrant that:

  • You own or have permission to use such materials.
  • The materials do not infringe third-party rights.
  • The materials do not violate applicable laws.
  • You possess all necessary permissions to provide any patient-related information.

You remain responsible for the accuracy and legality of all Client Materials submitted to Biomech Studio.

10. CONTRIBUTION LICENCE

Clients retain ownership of all scans, measurements, specifications, patient information, reference files, and other Client Materials provided to Biomech Studio.

By submitting Client Materials, you grant Biomech Studio a non-exclusive right to access, process, store, reproduce, modify, and use such materials solely for the purpose of: delivering requested services, product development, manufacturing preparation, quality assurance, technical support, and contract fulfillment.

We will handle Client Materials in accordance with our Privacy Policy and applicable data protection laws. Nothing in this section transfers ownership of Client Materials to Biomech Studio.

11. GUIDELINES FOR REVIEWS

Where the Services permit reviews, testimonials, ratings, or feedback, users agree that:

  • Reviews must reflect genuine first-hand experience.
  • Reviews must be truthful, accurate, and not misleading.
  • Reviews must not contain offensive, abusive, defamatory, discriminatory, or unlawful content.
  • Reviews must not violate the intellectual property, privacy, or other legal rights of third parties.
  • Reviews must not be submitted for fraudulent, promotional, or competitive purposes.

Biomech Studio reserves the right, but not the obligation, to monitor, edit, refuse, remove, or disable any review at its sole discretion.

12. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain links to third-party websites, services, products, software, resources, or content. Such third-party websites and content are provided solely for convenience.

Biomech Studio does not endorse, control, guarantee, or assume responsibility for the accuracy, legality, availability, or reliability of any third-party content. Your use of third-party websites is entirely at your own risk and subject to the terms and policies of those third parties.

13. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to:

  • Monitor the Services for compliance with these Legal Terms.
  • Investigate suspected violations.
  • Restrict, suspend, or terminate access to the Services.
  • Remove content that violates these Legal Terms.
  • Take legal action against users who violate applicable laws or these Legal Terms.
  • Manage the Services in a manner designed to protect our rights, users, intellectual property, systems, and operations.

14. PRIVACY POLICY

We care about data privacy and security.

By using the Services, you acknowledge and agree that your personal information may be collected, processed, stored, and used in accordance with our Privacy Policy.

Information provided to us may be processed and stored in the United Kingdom and other jurisdictions where our service providers operate, subject to applicable data protection laws.

Clients are responsible for ensuring that any patient-related information or personal data submitted to Biomech Studio has been collected and shared lawfully and with any required permissions or consents.

15. TERM AND TERMINATION

These Legal Terms remain in effect while you access or use the Services.

We reserve the right, in our sole discretion and without liability, to suspend, restrict, or terminate access to the Services at any time where:

  • These Legal Terms are violated.
  • Fraudulent or unlawful activity is suspected.
  • Payment obligations remain unpaid.
  • Continued access may expose Biomech Studio to legal, operational, reputational, or security risks.

Termination shall not affect any rights, obligations, liabilities, or remedies accrued prior to termination.

16. MODIFICATIONS AND INTERRUPTIONS

Biomech Studio reserves the right to modify, update, suspend, discontinue, or remove any portion of the Services at any time without prior notice.

We do not guarantee uninterrupted availability of the Services and may experience interruptions due to maintenance activities, technical issues, system failures, third-party service disruptions, security incidents, or circumstances beyond our reasonable control. We shall not be liable for any loss resulting from such interruptions, delays, or service modifications.

17. GOVERNING LAW

These Legal Terms shall be governed by and construed in accordance with the laws of England and Wales.

The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

18. DISPUTE RESOLUTION

The Parties agree to attempt in good faith to resolve any dispute, controversy, or claim arising out of or relating to these Legal Terms through informal negotiations.

If a dispute cannot be resolved through informal negotiations within thirty (30) days, the courts of England and Wales shall have exclusive jurisdiction to resolve the matter. Nothing in this section prevents either Party from seeking urgent injunctive or equitable relief where appropriate.

19. CORRECTIONS

The Services may occasionally contain typographical errors, inaccuracies, omissions, or outdated information. Biomech Studio reserves the right to: correct errors, update information, modify specifications, revise descriptions, adjust pricing, or change availability information at any time and without prior notice.

20. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, BIOMECH STUDIO DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

WE DO NOT GUARANTEE THAT: THE SERVICES WILL BE ERROR-FREE; THE SERVICES WILL MEET EVERY USER'S REQUIREMENTS; THE SERVICES WILL OPERATE WITHOUT INTERRUPTION; OR ALL INFORMATION WILL ALWAYS BE ACCURATE OR COMPLETE.

FINAL PRODUCT PERFORMANCE MAY VARY DEPENDING ON MANUFACTURING METHODS, MATERIALS, PRACTITIONER MODIFICATIONS, PATIENT CONDITIONS, FOOTWEAR SELECTION, USER BEHAVIOR, AND OTHER FACTORS BEYOND THE CONTROL OF BIOMECH STUDIO. USE OF THE SERVICES IS AT YOUR SOLE RISK.

21. LIMITATIONS OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, BIOMECH STUDIO LTD, ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

This includes, without limitation:

  • Loss of profits
  • Loss of revenue
  • Loss of business opportunities
  • Loss of goodwill
  • Loss of data
  • Business interruption
  • Production delays
  • Manufacturing errors by third parties
  • Patient dissatisfaction
  • Clinical outcomes

whether arising in contract, tort, negligence, strict liability, or otherwise.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIOMECH STUDIO'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY THE CLIENT FOR THE SPECIFIC PROJECT OR SERVICE GIVING RISE TO THE CLAIM.

Nothing in these Legal Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.

22. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless BIOMECH STUDIO LTD, its directors, officers, employees, contractors, affiliates, successors, and agents from and against any claims, liabilities, losses, damages, costs, expenses, or legal fees arising from:

  • Your use of the Services;
  • Your breach of these Legal Terms;
  • Your submitted materials, files, scans, specifications, or data;
  • Your violation of any law or regulation;
  • Your infringement of any third-party rights;
  • Any manufacturing, production, or clinical decisions made using our deliverables.

This indemnification obligation shall survive termination of these Legal Terms.

23. USER DATA

Biomech Studio may maintain records, project files, communications, design files, technical data, and related information necessary for providing the Services.

While we implement reasonable safeguards and backup procedures, we do not guarantee against loss, corruption, or unavailability of data.

Clients remain responsible for maintaining their own copies of: scan files, CAD files, measurements, specifications, project documentation, and patient-related information.

Biomech Studio shall not be responsible for losses arising from failure to maintain independent backups.

24. ELECTRONIC COMMUNICATIONS

Visiting the Site, communicating with us electronically, sending emails, uploading files, completing forms, or placing orders constitutes electronic communication. You consent to receive communications electronically from Biomech Studio.

You agree that electronic communications, agreements, notices, disclosures, invoices, approvals, authorizations, and records satisfy any legal requirement that such communications be provided in writing.

Electronic approvals, confirmations, and instructions provided by clients may be relied upon by Biomech Studio for project execution.

25. MISCELLANEOUS

These Legal Terms, together with any policies, quotations, project agreements, statements of work, invoices, and other referenced documents, constitute the entire agreement between you and Biomech Studio regarding the Services.

If any provision of these Legal Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Failure by Biomech Studio to enforce any provision shall not constitute a waiver of that provision or any other right.

Biomech Studio may assign or transfer its rights and obligations under these Legal Terms without restriction. You may not assign your rights or obligations without our prior written consent.

FORCE MAJEURE

Biomech Studio shall not be liable for delays or failures resulting from events beyond its reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, internet outages, cyber incidents, government actions, transportation disruptions, supplier failures, pandemics, or utility interruptions.

26. DESIGN APPROVAL & RESPONSIBILITY

Clients, medical practitioners, manufacturers, clinicians, and other authorized parties are solely responsible for reviewing and approving all designs, dimensions, specifications, corrections, and project requirements before final delivery, production, manufacturing, or implementation.

Approval of a design constitutes confirmation that: measurements are correct, specifications are correct, design features are acceptable, and manufacturing requirements have been verified.

Biomech Studio shall not be liable for errors, defects, sizing issues, fit problems, production losses, patient discomfort, or other outcomes resulting from: approved designs, incorrect client instructions, incorrect measurements, incomplete project information, or manufacturing changes requested by the client.

Any modifications requested after final approval may incur additional fees. This section applies to both digital deliverables and physical products manufactured or supplied based on approved designs.

27. MEDICAL & CLINICAL DISCLAIMER

Biomech Studio acts solely as a provider of orthopedic CAD design, biomechanical engineering, digital development, prototyping, manufacturing support, and related services.

Biomech Studio does not provide: medical diagnoses, clinical treatment plans, medical prescriptions, physical examinations, or healthcare services.

Any orthotic device, shoe last, splint, insole, prototype, or related product should be reviewed and evaluated by appropriately qualified healthcare professionals where required. Clients and practitioners remain solely responsible for determining the suitability, safety, effectiveness, and clinical appropriateness of any design or product.

Biomech Studio disclaims responsibility for clinical outcomes, therapeutic effectiveness, patient treatment decisions, or healthcare-related decisions.

28. SCAN DATA & MEASUREMENT ACCURACY

The fit and quality of the final 3D printed or designed product relies entirely on the precision and quality of the raw 3D scans, blueprints, or physical measurements uploaded by the client.

Clients are responsible for ensuring that all submitted: scans, measurements, blueprints, specifications, photographs, CAD references, STL files, OBJ files, or other technical data, are accurate, complete, and suitable for the intended purpose.

Biomech Studio shall not be responsible for inaccuracies, fit issues, production problems, or performance issues resulting from: inaccurate measurements, low-quality scans, corrupted files, incomplete information, data collection errors, or scan artifacts or distortions.

29. INTELLECTUAL PROPERTY & FILE USAGE

Clients retain ownership of all scans, measurements, specifications, patient information, reference files, and materials supplied to Biomech Studio.

Biomech Studio retains ownership of its proprietary: design methodologies, CAD workflows, engineering processes, templates, libraries, software tools, automation systems, know-how, and internal development resources.

Upon full payment, clients receive a perpetual, non-exclusive license to use the delivered files, designs, models, orthotic devices, shoe lasts, insoles, splints, prototypes, and related deliverables for their intended clinical, manufacturing, commercial, educational, research, or business purposes.

Unless otherwise agreed in writing or where confidential information is involved, Biomech Studio may retain copies of completed work for: internal record keeping, quality assurance, training, research and development, portfolio presentation, marketing purposes, or case-study purposes, provided that confidential information and personally identifiable patient information are not disclosed without appropriate authorization.

30. CONTACT US

If you have questions regarding these Legal Terms or wish to contact us concerning the Services, please contact us at:

BIOMECH STUDIO LTD

Company Number: 17285580

Email: info@biomechstudio.com

Registered Office:Office 19646,
182-184 High Street North,
East Ham,
London,
E6 2JA,
England,
United Kingdom

Website: www.biomechstudio.com